Privacy Policy

This Privacy Policy (“Policy”) explains how Kings Club PTE. LTD. (“Kings Club”, “we”, “us” or “our”) collects, uses, discloses, stores and protects personal data in connection with our website, coaching programmes, training activities, matches, events, communications and related services. 

Kings Club respects the privacy of its players, parents, guardians, customers, website visitors, coaches, partners and other individuals with whom we interact. 

We handle personal data in accordance with applicable Singapore data protection laws, including the Personal Data Protection Act 2012 (“PDPA”). 

By providing personal data to Kings Club, registering for a programme, making a booking, using our website or otherwise interacting with Kings Club, you acknowledge the practices described in this Policy. 

Where consent is required under applicable law, Kings Club will obtain that consent separately or as part of the relevant registration, booking or communication process.

1. PERSONAL DATA WE MAY COLLECT  

Depending on how you interact with Kings Club, we may collect personal data including: 

  • name; 
  • email address; 
  • telephone and WhatsApp number; 
  • date of birth; 
  • age and age group; 
  • gender where reasonably relevant to programme administration;
  • parent or legal guardian details; 
  • emergency contact information; 
  •  residential or billing information where required;
  • programme, coaching and booking information;
  • payment and transaction information; 
  • attendance records;
  • coaching records and player development information;
  • sporting experience, ability level and performance information;
  • health, injury, allergy, medical or other information reasonably required for participant welfare and safety;
  • Medical Certificates or other supporting documentation voluntarily provided to Kings Club; 
  • photographs;
  • video recordings;
  • audio recordings;
  • coaching and performance footage;
  • enquiries, correspondence and communications with Kings Club;
  • feedback, complaints or incident information;
  • website usage, device and technical information; and
  • any other information voluntarily provided to Kings Club in connection with our services. 

Kings Club will seek to collect only personal data that is reasonably necessary for the purposes for which it is collected. 

2. CHILDREN & YOUNG PEOPLE

A significant proportion of Kings Club participants are children and young people. 

Kings Club takes the privacy and safeguarding of young participants seriously and will take reasonable steps to ensure that personal data relating to minors is collected, used, disclosed and protected appropriately. 

Where required, consent will be obtained from the participant’s parent or legal guardian. 

For Kings Club’s own administrative purposes, where a participant is under 18 years of age, Kings Club may require a parent or legal guardian to provide or approve registrations, permissions, media consent and other material decisions relating to that participant. 

Parents and guardians who provide personal data concerning a participant confirm that they are authorised to provide that information to Kings Club. 

Kings Club may refuse or restrict participation where information reasonably required for safeguarding, emergency contact, medical or administrative purposes has not been provided. 

3. HOW WE COLLECT PERSONAL DATA

Kings Club may collect personal data when you: 

  • register for a Kings Club programme; 
  •  make a Private Coaching booking; 
  • purchase a Weekly Training block; 
  • complete a registration, enquiry or contact form; 
  • contact Kings Club by email, telephone, WhatsApp, social media or another communication channel; 
  • attend a Kings Club training session, match, event or activity; 
  •  provide emergency, safeguarding, health or medical information; 
  • make a payment;
  • submit a Medical Certificate; 
  •  participate in photography, filming or coaching analysis;
  • respond to a survey or provide feedback;
  • interact with our website, advertisements or digital services; or
  • otherwise provide information directly to Kings Club.

Kings Club may collect personal data when you: 

  • parents or legal guardians;
  • schools;
  • clubs; 
  • coaches;
  • programme partners; 
  • facility partners; 
  • payment providers;
  • authorised representatives; or
  • other parties where the collection of that information is reasonably necessary or permitted by law. 
4. PURPOSES FOR WHICH WE USE PERSONAL DATA

Kings Club may collect, use or disclose personal data for purposes including:

  • registering participants; 
  • administering Kings Club programmes and services; 
  • managing coaching bookings;
  • managing Weekly Training programmes;
  • allocating players to appropriate age groups, programmes or training groups; 
  • communicating with participants, parents and guardians;
  •  administering payments and accounts; 
  • maintaining attendance records;
  • providing coaching and player development; 
  • monitoring sporting development and performance; 
  • responding to enquiries;
  • administering cancellations, rescheduling, credits and Rain Cheques; 
  • managing injuries, medical matters, welfare and participant safety; 
  • responding to emergencies;
  • administering matches, events and competitions;
  • communicating timetable, facility, programme or coaching changes;
  • operating our website, CRM and internal systems;
  • improving our programmes, services and customer experience;
  • quality assurance and coach development; 
  • safeguarding;
  • resolving complaints or disputes;
  • preventing fraud or misuse;
  • protecting the safety, security and legal interests of Kings Club, its participants and others;
  • maintaining appropriate accounting and business records; 
  • complying with legal, regulatory or administrative requirements;
  • managing insurance or legal claims;
  • marketing Kings Club programmes and services where permitted; 
  • producing promotional and advertising material where appropriate consent has been obtained; 
  • administering partnerships with schools, clubs, venues and other service providers; and 
  • any other purpose reasonably connected with the reason for which the information was provided. 

Kings Club will not knowingly use personal data for an unrelated purpose where additional consent is required without first obtaining the appropriate consent. 

5. HEALTH, MEDICAL, SAFETY & EMERGENCY INFORMATION

Kings Club may collect information relating to a participant’s health, injury, allergy, medication, medical condition, emergency contacts or other relevant circumstances where reasonably necessary for participant welfare, safety or delivery of our services.

Participants, parents and guardians are responsible for notifying Kings Club of any health, medical, physical or other condition that could reasonably affect a participant’s ability to participate safely. 

Where reasonably necessary, such information may be disclosed to: 

  • Kings Club coaches or authorised personnel; 
  • facility personnel; 
  • first aid providers; 
  • medical professionals; 
  • emergency services; 
  • insurers; or 
  • another appropriate person involved in protecting the participant’s health or safety. 

Kings Club is entitled to rely upon information supplied by participants, parents and guardians and is not responsible for consequences arising from material health or safety information not being disclosed to us. 

6. PHOTOGRAPHY, VIDEO, AUDIO & MEDIA

Kings Club may from time to time photograph, film or otherwise record coaching sessions, training programmes, matches, competitions, events and other Kings Club activities. 

Such material may include: 

  • photographs; 
  • video; 
  • audio;
  • interviews; 
  • coaching footage; 
  • match footage; 
  • player demonstrations;
  • group activities; 
  • training exercises; and 
  • other visual or recorded material, 
  • collectively referred to in this Policy as “Media Content”.

Media Content may be created for purposes including: 

  • coaching;
  • technical analysis; 
  • player development; 
  • performance review; 
  • internal coach education; 
  • documenting Kings Club activities; 
  • Kings Club social media; 
  • the Kings Club website;
  • digital marketing; 
  • paid advertising; 
  • printed marketing materials; 
  • brochures;
  • presentations; 
  • club communications; 
  • press and public relations; 
  • promotional campaigns; and
  • other Kings Club brand and promotional activities.  
7. COACHING & PERFORMANCE FOOTAGE

Kings Club may use photographs or recordings as part of the ordinary delivery of coaching. 

Examples include filming a participant’s batting, bowling, fielding, movement or other sporting activity so that a coach can:

  • provide technical feedback;
  • demonstrate areas for development; 
  • compare technique over time; 
  • review performance; 
  • educate coaches; or 
  • support player development.  

Coaching and performance footage will ordinarily be used for coaching, operational or educational purposes. 

The creation of coaching footage does not automatically authorise Kings Club to use identifiable footage of a participant for advertising or promotional purposes. 

Where Kings Club wishes to use identifiable Media Content for marketing, advertising or publicity, the Promotional Media Consent provisions below will apply. 

8. PROMOTIONAL MEDIA CONSENT

Kings Club may request consent to use identifiable Media Content for promotional, marketing, advertising and publicity purposes. 

For participants under the age of 18, Kings Club will generally require such consent from the participant’s parent or legal guardian.

Where Promotional Media Consent has been provided, the participant and/or parent or legal guardian authorises Kings Club to photograph, film and record the participant and to use the resulting Media Content for the purposes set out in this Policy. 

This may include publication or use across Kings Club’s current or future: 

  • website;
  • social media accounts; 
  • paid social media advertising;
  • digital advertising; 
  • online campaigns; 
  • email communications; 
  • newsletters; 
  • presentations; 
  • brochures; 
  • posters; 
  • banners; 
  • printed materials; 
  • promotional videos; 
  • press or media content;
  • sponsorship or partnership materials; and 
  • other Kings Club promotional or brand communications. 

Kings Club may use Media Content individually or together with other images, video, text, graphics, branding, music, commentary or design elements. 

9. EDITING & USE OF MEDIA CONTENT

Where Promotional Media Consent has been provided, Kings Club may reasonably: 

  • crop;
  • edit;
  • resize; 
  • format;
  • reproduce; 
  • publish;
  • display; 
  • compile;
  • add branding to;
  • add text or captions to;
  • incorporate into video;
  • adapt for different digital or printed formats; and
  • otherwise prepare Media Content

for the authorised purposes described in this Policy. 

Kings Club is not required to seek separate approval for each individual publication, advertisement, design, edit, caption or use provided the Media Content is used within the scope of the consent given. 

Kings Club will not knowingly use Media Content in a manner that is defamatory, misleading, inappropriate or reasonably likely to cause harm to a participant. 

10. NO PAYMENT OR OWNERSHIP RIGHTS ARISING FROM MEDIA PARTICIPATION

Unless separately agreed in writing, participants, parents or guardians will not be entitled to any: 

  • payment;
  • royalty;
  • fee;
  • compensation;
  • revenue share; or
  • other financial benefit 

as a result of Kings Club creating or using authorised Media Content. 

Providing Promotional Media Consent does not transfer ownership of Kings Club photographs, footage, advertising material, designs or other works to the participant. 

Nothing in this section affects any right which cannot lawfully be excluded.

11. IDENTIFICATION OF CHILDREN

As a general safeguarding measure, Kings Club will not ordinarily publish the full name of a child together with identifiable Media Content unless there is an appropriate reason to do so and any further permission considered appropriate has been obtained.

Where appropriate, Kings Club may refer to a participant using:

  • a first name;
  • age;
  • age group;
  • team;
  • programme;
  • sporting achievement; or
  • similar limited information.

Kings Club may withhold names entirely where it considers this more appropriate.

12. PARTICIPANTS WHO DO NOT PROVIDE PROMOTIONAL MEDIA CONSENT

Promotional Media Consent is optional. 

A participant will not be prevented from participating in a Kings Club programme solely because Promotional Media Consent has not been provided. 

Where Promotional Media Consent has not been provided, Kings Club will take reasonable operational measures to avoid intentionally selecting and publishing identifiable Media Content of that participant for advertising, marketing or promotional purposes. 

However, Kings Club activities frequently take place in group, sporting and shared environments. 

Kings Club cannot guarantee that a participant will never appear incidentally or in the background of: 

  • a wider group photograph;
  • crowd footage;
  • match footage;
  • public-event photography;
  • facility CCTV;
  • photographs or recordings created independently by another participant, parent, spectator, venue, school, media organisation or other third party. 

Where Kings Club controls the relevant promotional publication and becomes aware that an opted-out participant is clearly identifiable, Kings Club will take reasonable steps to avoid intentionally using that content for promotional purposes.

Parents and guardians are encouraged to notify a Kings Club representative where a participant has opted out and photography or filming is taking place. 

13. WITHDRAWAL OF PROMOTIONAL MEDIA CONSENT

Promotional Media Consent may be withdrawn by providing reasonable written notice to Kings Club at: 

admin@kingsclub.sg 

Following receipt and processing of a valid withdrawal request, Kings Club will cease future intentional use of identifiable Media Content for the purposes covered by the withdrawn consent, except where continued use is permitted or required by law. 

Where reasonably practicable, Kings Club will also cease actively using relevant Media Content on channels under its direct control. 

Withdrawal of consent cannot necessarily reverse or remove: 

  • material lawfully published before consent was withdrawn;
  • printed materials already produced or distributed; 
  • advertising campaigns already supplied to third parties or in circulation;
  • photographs or videos downloaded or copied by others;
  • social media shares or reposts;
  • search engine caches;
  • archived material;
  • material republished independently by third parties; or
  •  material Kings Club is otherwise legally entitled or required to retain.

Kings Club cannot guarantee the removal of material from third-party systems or platforms outside its control. 

14. REGISTRATION MEDIA CONSENT

Where appropriate, Kings Club registration forms will provide a separate Promotional Media Consent choice. 

The registration wording may substantially provide: 

PHOTOGRAPHY, VIDEO & PROMOTIONAL MEDIA CONSENT

Kings Club PTE. LTD. may photograph or film participants during coaching sessions, programmes, matches and events. 

With your consent, identifiable photographs, video and other Media Content may be used by Kings Club for promotional, marketing and advertising purposes including on our website, social media, paid digital advertising, printed material and other Kings Club communications. 

YES – I CONSENT 

I am the participant or, where the participant is under 18, I am their parent or legal guardian. 

I consent to Kings Club PTE. LTD. photographing and/or filming the participant and using identifiable photographs, video and other Media Content for the purposes described above and in the Kings Club Privacy Policy. r, where the participant is under 18, I am their parent or legal guardian. 

I understand that Kings Club may reasonably edit, crop, format or adapt Media Content for those purposes, that no payment or royalty will be payable and that consent may subsequently be withdrawn by contacting admin@kingsclub.sg.

NO – I DO NOT CONSENT 

I do not consent to Kings Club intentionally using identifiable photographs or video of the participant for promotional, advertising or marketing purposes. 

Promotional Media Consent is optional and does not affect eligibility to participate in Kings Club programmes. 

Kings Club may retain a record of the consent selection, date, participant and parent or guardian for administrative and compliance purposes. 

15. MARKETING & COMMUNICATIONS

Kings Club may use contact information to send communications that are reasonably necessary in connection with:

  • registrations;
  • coaching;
  • bookings;
  • programmes;
  • payments;
  • cancellations; 
  • Rain Cheques;
  • facilities;
  • schedule changes;
  • emergencies;
  • safety matters; or
  • other services requested from Kings Club.

These operational communications are separate from general promotional marketing. 

Where permitted by law and where any required consent has been obtained, Kings Club may also communicate information regarding: 

  • new programmes;
  • training opportunities;
  • events;
  • offers;
  • promotions;
  • Kings Club news;
  • competitions; and
  • other Kings Club services.

Individuals may request to stop receiving promotional marketing communications. 

Opting out of marketing communications does not prevent Kings Club from sending operational communications reasonably required to administer an active booking, programme, account or service.

16. DISCLOSURE TO THIRD PARTIES

Kings Club does not sell personal data.

Kings Club may disclose personal data where reasonably necessary to persons or organisations including: 

  • Kings Club coaches; 
  • Kings Club staff and authorised representatives; 
  • facility partners; 
  • schools;
  • clubs;
  • programme partners; 
  • tournament or competition organisers; 
  • website providers;
  • CRM providers;
  • communications providers;
  • cloud and technology service providers;
  • payment processors; 
  • financial institutions;
  • accountants;
  • auditors;
  • insurers; 
  • legal advisers;
  • photographers; 
  • videographers;
  • graphic designers;
  • marketing or advertising providers;
  • professional advisers;
  • administrative service providers;
  • medical professionals;
  • emergency services;
  • regulators; 
  • government bodies; 
  • courts;
  • law enforcement agencies; or
  • other persons where disclosure is required or permitted by law. 

Third-party providers will ordinarily receive only the information reasonably required for the relevant purpose.

17. THIRD-PARTY PLATFORMS & SOCIAL MEDIA

Where Kings Club publishes authorised Media Content or other information through third-party services such as social media platforms, the relevant platform may independently process that material under its own terms and privacy policies. 

Once information has been lawfully published online, it may be: 

  • shared;
  • reposted;
  • downloaded;
  • indexed; 
  • cached;
  • copied; or
  • otherwise distributed

by third parties outside Kings Club’s control.

Kings Club cannot accept responsibility for the independent actions, privacy practices or subsequent use of material by third parties that are not acting on behalf of Kings Club. 

18. COOKIES, ANALYTICS & WEBSITE TECHNOLOGIES

The Kings Club website may use cookies, pixels, analytics tools and similar technologies.

These technologies may collect information including: 

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages viewed;
  • date and time of access;
  • referring website;
  • interactions with website content;
  • advertising interactions; and 
  • other technical or usage information.

Kings Club may use such information to: 

  • operate the website; 
  • maintain security;
  • understand website usage; 
  • improve navigation; 
  • improve content; 
  • measure website performance; 
  • measure advertising effectiveness; and 
  • improve Kings Club marketing and services. 

Where required, consent or cookie controls may be provided through the website.

Visitors may also be able to manage certain cookies through their browser or device settings. 

19. THIRD-PARTY WEBSITES

Kings Club websites, emails or communications may contain links to independently operated third-party websites or services.

These may include: 

  • payment platforms; 
  • facility providers; 
  • social media;
  • schools;
  • clubs;
  • booking systems; 
  • partners; or 
  • other external services. 

Kings Club is not responsible for the privacy, security, content or practices of independently operated third-party websites. 

Individuals should review the privacy terms of the relevant third party before providing personal data directly to them.

20. PROTECTION OF PERSONAL DATA

Kings Club will take reasonable administrative, technical and organisational measures to protect personal data in its possession or control from risks including: 

  • unauthorised access; 
  • unauthorised disclosure; 
  • unauthorised use;
  • copying; 
  • modification; 
  • loss; 
  • destruction; and 
  • other similar risks. 

Access to personal information may be restricted to personnel who reasonably require that information to perform their role. 

However, no internet transmission, electronic communication, cloud system or storage system can be guaranteed to be completely secure. 

Accordingly, while Kings Club will take reasonable measures to protect personal data, Kings Club cannot guarantee absolute security. 

21. DATA BREACHES

Where Kings Club becomes aware of a personal data breach, we will assess the incident and take such remedial, notification or other measures as may be required under applicable law. 

This may include notifying affected individuals and/or the appropriate regulatory authority where the relevant legal threshold is met. 

22. RETENTION OF PERSONAL DATA

Kings Club will retain personal data only for as long as reasonably necessary for: 

  • the purpose for which it was collected; 
  • providing Kings Club services;
  • maintaining coaching or participant records;
  • safeguarding;
  • legitimate business administration;
  • accounting; 
  • insurance;
  • dispute resolution;
  • legal proceedings; 
  • regulatory obligations;
  • record-keeping requirements; or 
  • another lawful business purpose.

When personal data is no longer reasonably required, Kings Club may delete, anonymise, archive or securely dispose of it as appropriate. 

Media Content that forms part of Kings Club’s historical, promotional or business materials may be retained for longer where lawfully permitted.

23. TRANSFER OF PERSONAL DATA OUTSIDE SINGAPORE

Kings Club may use technology, cloud storage, communications, social media or other service providers that process or store information outside Singapore. 

Where personal data is transferred outside Singapore, Kings Club will take such steps as are required under applicable law to ensure that the transferred data receives an appropriate standard of protection. 

24. ACCESS & CORRECTION

Subject to applicable law and relevant exceptions, an individual may request: 

  • access to personal data held by Kings Club concerning that individual; and/or
  • correction of personal data that is inaccurate or incomplete. 

A parent or guardian may make an appropriate request concerning a minor where authorised to do so.

Kings Club may require sufficient information to:

  • verify identity;
  • establish authority to make the request; 
  • locate the relevant information; and 
  • understand the nature of the request. 

Kings Club may charge any fee permitted by applicable law for processing an access request and will notify the requester where applicable.

25. WITHDRAWAL OF CONSENT

Where Kings Club relies upon consent for the collection, use or disclosure of personal data, that consent may be withdrawn by providing reasonable notice.

Kings Club may explain the likely consequences of withdrawal before processing the request.

Depending upon the nature of the information concerned, withdrawal of consent may mean Kings Club is unable to: 

  • administer a programme; 
  • provide a requested service; 
  • communicate necessary information; 
  • safely allow participation; or
  • continue a particular aspect of the relationship. 

Withdrawal of consent does not affect any collection, use or disclosure of personal data that occurred lawfully before withdrawal or that remains permitted or required by law.

26. ACCURACY OF INFORMATION

Participants, parents, guardians and customers are responsible for providing accurate and reasonably complete information to Kings Club. 

Kings Club should be notified promptly of material changes to information including:

  • contact details; 
  • emergency contact details; 
  • health information;
  • allergies; 
  • injuries; 
  • safeguarding information; or 
  • other matters relevant to participation. 

Kings Club may rely upon information supplied to it unless and until informed that the information has changed.

27. GENERAL PRIVACY DISCLAIMER

Kings Club will take reasonable steps to comply with applicable privacy and data protection requirements. 

Nothing in this Privacy Policy is intended to:

  • exclude or restrict any right which cannot lawfully be excluded; 
  • prevent Kings Club from collecting, using, retaining or disclosing information where permitted or required by law; 
  • prevent Kings Club from taking reasonable steps to protect the health, safety or welfare of a participant or another person; 
  • prevent Kings Club from preserving information reasonably required in connection with a dispute, complaint, insurance matter or legal proceeding; or
  • impose obligations on Kings Club beyond those required by applicable law except where Kings Club expressly agrees otherwise. 

Any discretionary action taken by Kings Club in relation to an individual privacy request does not create a precedent or continuing obligation to take the same action in other circumstances.

28. CHANGES TO THIS PRIVACY POLICY

Kings Club may amend this Privacy Policy from time to time to reflect changes in:

  • our programmes;
  • services; 
  • technology; 
  • systems; 
  • business operations; 
  • regulatory requirements; or 
  • applicable law. 

The current version of this Policy will be published on the Kings Club website together with its most recent update date. 

Where a material change requires additional consent under applicable law, Kings Club will seek that consent where required. 

29. DATA PROTECTION & PRIVACY CONTACT

Questions, requests or concerns regarding this Privacy Policy or Kings Club’s handling of personal data may be directed to: 

Kings Club PTE. LTD.

Email: admin@kingsclub.sg 

WhatsApp: +65 8068 2559 
Website: kingsclub.sg 

Please provide sufficient information for Kings Club to identify the relevant participant, booking or record and understand the nature of the request. 

REACH US ANYTIME 

If you would like further information regarding this Privacy Policy, your personal data or your privacy rights, please contact Kings Club. 

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